A
professional
will
obtain
the
product
or
service
and
learn
it.
As
the
customer
would
if
they
owned
it.
Play
with
it,
test
it,
take
it
apart
and
put
it
back
together
again.
Demonstrate
it to
others.
Understand
it
fully
and
all
the
quirks
that
go
with
it.
Then
list
out
each
feature
and
benefit
in a
brain
storming
type
manner.
Take
the
time
to do
this
and
keep
adding
as
you
discover
more
to
add.
Then
organize
them
based
on
importance.
For
every
feature,
list
out
the
benefit.
What
does
the
feature
do
for
the
customer?
People
don't
buy
based
on
what
something
is,
but
what
it
does.
For
them.
Quite
often,
it is
the
non-obvious
or
the
first
benefit
the
company
believes
type
benefit
that
people
think
is
the
most
important
TO
THEM.
Therefore,
the
more
you
KNOW
the
product
or
service,
the
more
you
will
serve
your
customer.
I
proved
this
time
and
time
again.
In
the
insurance
business,
the
normal
closing
average
in my
former
industry
was
50 %
to 60
%
within
a few
months
of
starting
selling.
It
took
me
longer
to
get
started
simply
because
I
analyzed
the
whole
thing.
My
closing
average
was
in
the
70 %
range.
The
normal
placed
rate
was
60 %
to 70
%
range.
My
placed
rate
was
88
%.
My
sales
volume
was
almost
150 %
higher
than
my
peers.
What
am I
saying?
Take
the
time
to
analyze
the
product
or
service
and
KNOW
it.
Then
tailor
it to
your
customers.
Then
create
the
presentation
accordingly.
By
the
way,
I was
trained
in
insurance
sales
to
get
in
and
get
out
in 90
minutes
and
get a
check.
May
times
I was
in
homes
2 and
3
hours
because
it
was
appropriate
to be
in
the
home
2 and
3
hours.
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